Submit a written request for a grievance by completing the Medicare Plan Appeals & Grievances Form (PDF) (760.99 KB) and mailing or faxing it. You can also call the number on your member ID card to file an expedited grievance. Be sure to include the words "fast", "expedited" or "24-hour review" on your request. If you're filing a grievance because your request for a "fast coverage decision" or a "fast appeal" was denied, you’ll automatically get a "fast" complaint. If you prefer to write UnitedHealthcare - or you called and weren't satisfied - you can send it to us. UnitedHealthcare will try to resolve your complaint over the phone. If you have a complaint (grievance), contact UnitedHealthcare or call the number for Medicare Part D Grievances (for complaints about Medicare Part D drugs) listed on your member ID card.
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